Privacy Policy

This Privacy Policy applies to personal data we collect when you:

• visit our websites, including www.freelancebusiness.eu and related domains;
• sign up for newsletters, free resources, events, memberships, bootcamps, or other services;
• purchase tickets, memberships, educational services, or digital products from us;
• create an account or participate in our community;
• contact us by email, forms, phone, social media, or otherwise;
• respond to surveys, provide testimonials, or participate in interviews or feedback activities.

This Privacy Policy does not apply to third-party websites, platforms, or services that are linked from our Website or used independently of our services. Those third parties act under their own privacy policies.

For the purposes of the GDPR, the data controller is:

MB Freelance Business
Linksmoji g. 129-10, LT-11234 Vilnius, Lithuania
Legal entity code: 307630296
Email: info@freelancebusiness.eu

If you contact us about privacy matters, please include enough information for us to identify you and your request.

Depending on how you interact with us, we may collect the following categories of personal data.

3.1 Identity and Contact Data

• first name and last name;
• email address;
• telephone number;
• postal address;
• company name;
• job title or professional role.

3.2 Account and Membership Data

• login and account information;
• profile details;
• subscription status;
• participation history;
• community activity;
• messages or content you submit within community spaces.

3.3 Transaction and Billing Data

• order details;
• billing information;
• VAT-related details, where applicable;
• payment status;
• invoices;
• transaction history.

Important: payment card details are typically processed by our third-party payment providers and are not stored by us unless explicitly stated otherwise.

3.4 Service and Participation Data

• registration details;
• attendance information;
• submitted assignments, forms, worksheets, or feedback;
• survey responses;
• support requests;
• communications related to your participation.

3.5 Marketing and Communications Data

• newsletter sign-up data;
• marketing preferences;
• records of consent;
• email campaign engagement, such as opens and clicks, where tracking is enabled lawfully;
• correspondence with us via email, chat, forms, or social media.

3.6 Technical and Usage Data

• IP address; browser type and version; operating system; device type;
• referring URL; pages visited; dates and times of visits;
• clicks, interactions, and session data; approximate location derived from IP address.

3.7 Cookies and Similar Technologies Data

We may collect data through cookies, pixels, tags, scripts, and similar technologies.

3.8 Media, Testimonials, and Community Content

• photos you upload or share with us;
• testimonial text you submit;
• audio or video recordings of live sessions;
• your image, voice, or name where live bootcamps, webinars, or community sessions are recorded.

Where required by law, we will obtain appropriate consent or provide adequate notice.

3.9 Special Categories of Data

We do not intentionally request or need special categories of personal data within the meaning of Article 9 GDPR. Please do not send such data to us unless it is strictly necessary and we have a lawful basis to process it.

• directly from you, when you fill in forms, make a purchase, register, subscribe, contact us, or participate in our community or services;
• automatically, through cookies, analytics tools, server logs, and similar technologies when you use the Website;
• from service providers or platforms, such as payment providers, email platforms, community software, webinar tools, or analytics providers;
• from public sources, for example where you interact with our public social media pages or submit publicly available business information to us.

Under the GDPR, we must have a legal basis for processing your personal data. We process personal data to: provide the Website; create and manage your account; process purchases and payments; deliver memberships, bootcamps, events, and digital services; send service-related communications; send newsletters and promotional messages (with consent where required); respond to enquiries; improve our Website, services, and user experience; prevent fraud, misuse, and security incidents; comply with legal, tax, accounting, and regulatory duties; establish, exercise, or defend legal claims; and use testimonials, photos, or recordings (with consent where required).

Legal bases include performance of a contract, legal obligation, consent, and our legitimate interests in operating and improving our Website and services, running our community and educational activities, protecting our business and users against misuse or fraud, and communicating effectively with users and customers. Where required, we balance those interests against your rights and freedoms.

We may send you marketing communications about our memberships, bootcamps, events, content, and related offers. Where required by applicable law, we will do so only with your consent.

You can unsubscribe from marketing emails at any time by:

• clicking the unsubscribe link in the email; or
• contacting us at info@freelancebusiness.eu.

Unsubscribing from marketing messages does not affect service-related communications, such as payment confirmations, account notices, membership updates, or essential event information.

We use cookies and similar technologies to ensure the Website functions properly, remember user preferences, analyse traffic and usage, improve performance and user experience, and support marketing or advertising activities, where applicable. Where required by law, non-essential cookies will be used only with your prior consent.

We do not sell your personal data. We may share personal data only where necessary and lawful, including with payment processors; hosting providers; IT and security service providers; email marketing and newsletter providers; CRM and automation software providers; analytics providers; event, webinar, or video conferencing platforms; community or membership platform providers; accountants, legal advisers, auditors, or professional advisers; and public authorities, regulators, courts, or law-enforcement bodies where required by law.

All such providers are expected to process personal data under appropriate contractual and legal safeguards. Where they act as processors on our behalf, we require them to process data only on our instructions and to implement appropriate security measures.

Some of our service providers may process personal data outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we will ensure that an appropriate safeguard is in place, such as an adequacy decision by the European Commission, the European Commission’s Standard Contractual Clauses, or other lawful transfer mechanisms recognised under the GDPR.

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to satisfy legal, accounting, reporting, and dispute-resolution requirements. Typical retention periods may include:

• contract, billing, and transaction data: up to 10 years where required under applicable accounting, tax, or civil law retention rules;
• marketing data: until you withdraw consent, unsubscribe, or until the data is no longer needed for that purpose;
• general business correspondence: typically up to 2 years, unless a longer retention period is necessary;
• account and membership data: for the duration of the account or membership and a reasonable period thereafter;
• bootcamp and event participation data: for as long as necessary to administer the service and handle follow-up, disputes, or legal obligations;
• technical and analytics data: according to the retention periods set out in our Cookie Policy or analytics configuration;
• recordings, testimonials, and media content: for as long as necessary for the purpose communicated at collection, unless consent is withdrawn where consent is the legal basis.

In some cases, we may retain data longer if required by law, necessary to resolve disputes, or necessary to establish, exercise, or defend legal claims. Where possible, data may also be anonymised and retained for statistical or analytical purposes.

Subject to applicable law, you have the right to:

• access your personal data;
• rectify inaccurate or incomplete personal data;
• erase your personal data in certain circumstances;
• restrict processing in certain circumstances;
• object to processing based on legitimate interests;
• object at any time to direct marketing;
• data portability, where processing is based on consent or contract and carried out by automated means;
• withdraw consent at any time, where processing is based on consent;
• lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@freelancebusiness.eu. We may request reasonable proof of identity before acting on your request.

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

For Lithuania, the competent supervisory authority is:

State Data Protection Inspectorate
L. Sapiegos g. 17, LT-10312 Vilnius, Lithuania
Website: https://vdai.lrv.lt/

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access. These may include access controls, secure hosting, encryption in transit where appropriate, password protection, role-based access restrictions, backup procedures, and monitoring and security practices proportionate to the nature of the data.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Where a personal data breach occurs and notification is required by law, we will notify the relevant supervisory authority and affected individuals as required.

Our Website and services are generally intended for adults, freelancers, founders, and professionals. We do not knowingly collect personal data from children under the age of 16 without a valid legal basis, such as parental or guardian consent where required by law. If you believe that a child has provided us with personal data unlawfully, please contact us and we will take appropriate steps.

We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you, unless we specifically inform you otherwise and have a lawful basis for doing so.

In providing our services, we may use third-party platforms such as payment processors; email marketing tools; analytics tools; webinar or meeting platforms; community and course platforms; cloud storage and document tools; and customer support or CRM tools. These third parties may process personal data either as our processors or, in some cases, as independent controllers. Their own terms and privacy policies may also apply.

If you interact with us on social media platforms, we may process your public profile information, messages, comments, and engagement data. Please note that the relevant social media platform also processes your personal data according to its own privacy policy.

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, our processing practices, or the technologies we use. The latest version will always be available on our Website and will include the updated “Last updated” date. Where required by law, we will take appropriate steps to notify you of material changes.

If you have questions about this Privacy Policy or about how we process your personal data, contact:

MB Freelance Business
Linksmoji g. 129-10, LT-11234 Vilnius, Lithuania
Legal entity code: 307630296
Email: info@freelancebusiness.eu